EDUCATION

Academy of Art University  San Francisco, CA
BFA Graphic Design

Georgetown University  Washington, DC
BA Psychology

EXPERIENCE

Senior Product Designer / Owner
Freelance | Eugene, OR 
2025 – Present

Lead design initiatives from initial research and concept development through prototyping, testing, and final delivery across digital and print platforms. Work directly with clients, including nonprofit educational organizations and individuals to understand their needs and create intuitive, accessible and effective design solutions. Manage the design process from defining project goals and developing requirements to refining solutions and delivering high-quality experiences tailored to each audience and project. 

• Designed and illustrated a custom book cover for a self-published author, translating the author’s vision into a distinctive, market-ready visual identity.

• Developed parent-focused digital solutions, including a summer camp survey to streamline local camp discovery and an iOS mobile app concept that helps pre-literate children pack bags independently from parents. 

Senior UX Designer  
Emergent Fire & EMS Software | Springfield, OR (Remote) | 2024 – 2025
Software platform for fire departments and EMS agencies. 

Conducted user research with first responders to uncover workflow inefficiencies, documentation challenges, and error-prone processes within emergency response environments. Partnered with engineering, Advisory Board members, and cross-functional stakeholders to translate research insights into accessible, scalable product experiences and implementation-ready designs. 

• Delivered NEMSIS-compliant RMS functionality within a 5-month deadline and acquired three new customers, contributing $275k in sales through research, workflow design and cross-functional execution.

• Introduced an AI-assisted EMS narrative workflow that reduced documentation burden and emotional stress while improving accuracy and maintaining reponder control over generated content. 

• Streamlined UX-to-engineering collaboration through usability testing, Advisory Board feedback, standardized handoffs, comprehensive documentation, and cross-functional communication, reducing internal churn and accelerating implementation.

• Produced 45+ accessible iOS and web components meeting WCAG 2.2 AA standards, creating consistent experiences across first responder, chief and administrator workflows. 

Senior UX Designer
Cayuse | Portland, OR (Remote) | 2022 – 2024
Cloud-based research administration software company with 19k monthly users. 

Examined a lagging flagship product through qualitative and quantitative research, uncovering user pain points and translating behavioral insights into focused UX opportunities. Scaled the design system alongside four developers, evolving rudimentary documentation into 60+ shared components while advancing consistency, efficiency and WCAG 2.1 AA accessibility. 

• Elevated Sponsored Projects NPS by 39 points by synthesizing detractor interviews and product analytics into a prioritized action plan addressing critical product and customer-experience gaps. 

• Enabled cross-product attachment capabilities that broadened task functionality adoption, unified collaboration practices, reduced product silos, and established scalable workflows across multiple products. 

Senior UX Designer
Concentric Sky | Eugene, OR (Remote) | 2018 – 2022
EdTech software development firm, acquired by Instructure in 2022.

Synthesized customer feedback, support data, product usage, and stakeholder input to evaluate UX concepts, validate designs and inform long-term product roadmaps for B2B SaaS solutions. Led UX design for educational technology platforms, translating user needs and project goals into intuitive, accessible web and mobile experiences that support diverse learning environments. 

• Scaled UNT’s digital learner record across multiple academic programs, supporting 37k+ credentials through customizable, sharable skills profiles that strengthened learner achievement visibility and portability. 

• Replaced WGU’s 7,000+ record spreadsheet with an open-source Open Skills Management Tool, delivering the $1.2 M initiative on schedule and within 10% of budget.

• Launched California Community Colleges’ Program finder within a $1M budget, connecting students with education pathways and expanding adoption across two counties and 114 community colleges. 

• Shaped Badgr’s long-term product evolution by validating concepts against customer and user feedback, helping prioritize features and create a more informed foundation for scalable development. 
  

Graphic Designer and Project Manager
Cardwell Creative | Salem, OR | 2018
Brand and web design agency for the Travel and Tourism Industry.

Led travel and tourism marketing initiatives across digital, video and branding promoting Oregon's various regions.

• Designed the North Coast Food Trail website and printed map, including custom illustrations, winning an award from Travel & Tourism Oregon.

•  Delivered a Travel Oregon wine country campaign that was so successful the client extended beyond its initial media buy.

Art Director and Graphic Designer
Locomotion Creative | Nashville, TN | 2010 – 2017
Creative agency specializing in branding, packaging, print and web.

Art directed and designed ad campaigns for print, video and web. I managed the whole purview of client relations from concept development, design, presentation, project management to estimating and billing.

• Named and led the NashVitality brand for Nashville’s Metro Public Health Department (logo, photo shoots, print ads, video ads, website and app), presenting to the mayor; ran two years and generated follow-on campaigns including B-Cycle bike share.
  
  
• Rebranded Inteplast packaging and retail signage for a display reset in 1,400 Lowe's and Home Depot stores, lifting retail visibility 10% and becoming a long-term creative partner.
  
  
• Created seasonal campaigns for Pinnacle Financial Partners highlighting sponsorships with Tennessee Titans and Memphis Grizzlies.
  
  
• Founded and ran an internship program with MTSU and Watkins College, leading to several hires.
  

Design Intern
Michael Osborne Design | San Francisco, CA | 2010

• Worked closely with creative director on identity systems, naming, and ad campaigns. Full participant in client meetings, presentations and press checks.

Figma, FigJam, LucidChart, Sketch, Airtable, Pendo, Jira

User Research, Usability Testing, Prototyping

Design for Accessibility

Adobe CC Photoshop, Illustrator, InDesign

Silkscreen and Letterpress

Advanced Spanish language

AIGA member 2007 — present